The personal information collected and maintained by us will depend on our interaction with you and generally includes your name, contact details and, where you purchase a ticket to an event or exhibition directly from us, credit card or debit card information. We may also collect details of our past MTE Exhibition Sdn Bhd or events which you have attended, and details of your preferences or interests where you have provided such information to us. We may also collect and maintain your sensitive information, which could include information about your membership of any professional associations.

For employment applications, we may collect your name, address, contact details, current and past employment information, and educational qualifications. For contractors, we may collect your name, contact details and bank account details for payment purposes. Where it is possible, we collect your personal information directly from you in person, in writing, over the telephone, by facsimile, by email or through social media. In some circumstances, we may also collect it from third parties such as through referees listed on your CV, and marketing organisations, including through the use of purchased lists.

The main purpose for collecting your personal information is to enable us to provide our services of conducting events and MTE Exhibition Sdn Bhd. We may use and disclose your personal information for this and other purposes, including conducting our business; communicating with you; informing you about products or services which we think may be of interest to you; marketing, improving, supporting and enhancing our services; and meeting our legal obligations.

We may disclose your personal information to others for the purposes specified in the section above. This may include disclosure to our related companies; other companies or individuals who assist us in supplying our services or who perform functions on our behalf, such as support services, technology hosting and cloud service providers; where required or authorised by law to do so; and to anyone else to whom you authorise us to disclose it. We may also disclose your personal information (but not sensitive information) to others we have business arrangements with to enable them to offer their products and services to you. We will not use or disclose your sensitive information for any purpose, other than the purpose for which it was collected or a directly related secondary purpose, unless you otherwise consent.

In the instance where personal information is disclosed to an external company operating in a foreign company, we will ensure that the information is protected by law or a contract which upholds Malaysia’s Privacy Principles.

If you would like to request access to, or correction of, your personal information we hold about you, please contact us on the details set later in this policy. We will provide you with access to the information we hold about you, including for the purpose of correcting or updating that information, unless there is an exception which applies under the Malaysian Privacy Principles. We may recover from you our reasonable costs of supplying you with access to this information. However, we will not charge you for the making of the request or to correct or update your personal information. Your request to provide access to this information will be dealt with as soon as reasonably practicable. If we refuse to provide you with access to, or correct, the information, we will generally notify you of our reasons for refusal to the extent required and how you may complain about the refusal

The right to delete Personal Data.

You have the right to request the deletion of your Personal Data, subject to certain exceptions. Once we receive and confirm your request, We will delete your personal information from our records, unless an exception applies.

You may submit a request to delete your Personal Data to the following details: [email protected] or using our contact form at https://mtexpo.com.my/contacts/ with the following Subject: PDPA.

We will respond to your request to delete your Personal Data as soon as reasonably practicable.

We may deny your deletion request if retaining the information is necessary for us to:

• Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
• Debug products to identify and repair errors that impair existing intended functionality.
• Comply with a legal obligation.

Before we use or disclose your personal information, we will take reasonable steps to ensure that your personal information is accurate, complete, relevant, up-to-date, and is not misleading. If you believe the information we hold about you is inaccurate, incomplete or out-of-date, contact us as stated above and we will endeavour to either correct the information in our systems, or if necessary, discuss alternative action.

Our direct marketing consists of a range of communications channels. We communicate to our members using postal mail, telephone, email and SMS and will only send you any advertisement, marketing or promotional material or product information, if you have elected to receive such information. You can change your mind about your preferences in respect of direct marketing at any time by using the unsubscribe information on every such contact, by updating your user profile or account data or by contacting us directly.

We will take such steps as are reasonable in the circumstances to protect your information from risks such as misuse, interference and loss, and from unauthorised access, modification or disclosure. We hold your personal information in a combination of hard copy and electronic files. We have systems and procedures in place to safeguard information, including the use of technical measures such as encrypted servers and maintaining physical security in order to prevent unauthorised access to records, documents and materials. We will take steps to destroy or de-identify your personal information where we no longer require it.

If you are not satisfied with our response or if there is a potential breach of this Privacy Statement or the Malaysian Privacy Principles, you should contact us [email protected] and request that your complaint be directed to the Managing Director.

We may collect information about your visit to our site through cookies to assist us to measure and improve our website. Examples of information that we collect include: day and time of your visit, whether you have visited our website previously, whether you used a search engine to find us and some geographical information about what country and state you are in. You can set your browser to reject cookies, or to notify you when you receive one in order to accept or reject such receipt in each instance.

MTE Exhibition Sdn Bhd acknowledges and respects your privacy. The information you provide is being collected by MTE Exhibition Sdn Bhd for the purpose of processing your registration or inquiry. The provision of the information requested is voluntary. However, if you do not provide the information requested, we may be unable to process your registration or enquiry.

MTE Exhibition Sdn Bhd will use the information to keep you informed about products, services, offers and upcoming events and to improve services to you. MTE Exhibition Sdn Bhd will also share information about you with other members of MTE Exhibition Sdn Bhd and its associated companies for these purposes. However, neither MTE Exhibition Sdn Bhd nor other associated companies will send you information about these products or services if you ask us not to.

If you do not want to receive information about our other products, services, offers or events please email us. MTE Exhibition Sdn Bhd will also provide information about you to the sponsors of and the exhibitors in the Exhibition for the purpose of providing you with direct marketing offers, which we think, may be of interest to you. Some exhibitors are equipped with scanning devices at the show, by allowing your badge to be scanned by individual exhibitors during the show, you agree to being communicated to by the individual exhibitor via mail, email or SMS. If you do not consent to this disclosure of information about you by MTE Exhibition Sdn Bhd please call us or email us. You have a right to access the information the MTE Exhibition Sdn Bhd holds about you. Please direct any queries you may have in relation to the use of information about you to the number below.

If you:

(a) do not wish to receive any marketing communications from MTE Exhibition Sdn Bhd; or

(b) wish for MTE Exhibition Sdn Bhd to stop processing your Personal Data for marketing purposes or any direct marketing purposes; or

(c) wish to change the manner in which MTE Exhibition Sdn Bhd is permitted to process your Personal Data;

(d) wish to request to access, update or delete your Personal Data;

You may submit a request to the following details: [email protected] or using our contact form at https://mtexpo.com.my/contacts/ with the following Subject: PDPA.

We will respond to your request related to your Personal Data as soon as reasonably practicable.

When you sign up and register with MTE Exhibition Sdn Bhd, we use the data that were collected from you to provide business matching and to communicate with you, while utilizing such data for improvement of our product offerings and for such other purposes incidental to its objectives. At our full and absolute discretion, we may use any data about you to provide you our services, respond to you and make improvements during the registration process, and our other products and services. The reasons include but not limited to the following:

• Notifications of changes to the Website and/or Visitor Registration
• Enforcement of the Terms of Use
• Feedback regarding the Visitor Registration
• Issues regarding your account or profile
• New feature announcements
• Relevant offers and ads
• Improvement of services and development of new ones
• Prevention and detection of fraud or other illegal or unauthorized activities
• Compliance with legal requirements For any other reason deemed appropriate by our management

Working with 3rd parties such as exhibitors and suppliers to exchange information and data to benefit Users (visitors and exhibitors) for business matching purposes.

To process your information as described above, we rely on the following legal bases:

• Provide our service to you that is beneficial to our visitors and exhibitors. For instance; we will use your profile to build meaningful business matching connections between visitors and exhibitors based on your profile.
• Consent from time to time, we may ask for your consent to use your information for certain specific reasons. You may withdraw your consent at any time by contacting us at the address provided at the end of this Privacy Policy.